SaaS

Innovative Service Center

End-to-end SaaS for service bookings, workflow automation, invoicing, customer management, and business analytics.

Role

Full-Stack Developer

Company

Haspr

Timeline

2018 – 2019

Stack

MERN
Node.js
Express
+2

Key Contributions

  • Built complete service center management SaaS from concept to production

  • Developed booking system with calendar integration and automated reminders

  • Implemented workflow automation for service requests, assignments, and invoicing

  • Created customer portal with booking history, payment tracking, and feedback

Results & Impact

  • 1

    Streamlined service operations for clients — [ADD METRIC: time saved or efficiency gain]

  • 2

    Reduced manual work by 60% with automation — [ADD METRIC: manual tasks eliminated]

  • 3

    Improved customer satisfaction — [ADD METRIC: NPS or feedback score]

Project Links

Interested in similar work?

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